Contact Us

 

We would love to hear from you! If you have any questions, concerns, or need assistance with your order, please do not hesitate to reach out to our customer support team.

1. Contact Information

• Store Name: ourda.store

• Support Email: support@ourda.store

2. Business Hours

Our support team is available to assist you:

• Monday – Friday: 9:00 AM – 6:00 PM (CET)

• Saturday – Sunday: Closed (We will review weekend inquiries starting the next business day)

3. Response Time

We strive to respond to all inquiries within 24 to 48 hours during regular business days. When reaching out about an order, please make sure to include your Full Name and Order Number so we can help you as quickly as possible!